Products

A product is a top-level container for issues, conversations, and releases. Most other endpoints scope by product_id.

GET /products

curl https://app.getresolved.ai/api/v1/products \
  -H "Authorization: Bearer gr_..."

Query parameters

• limit — default 50, max 200
• offset — default 0

POST /products

Create a new product. A widget_key is generated automatically for embedding the chat widget.

curl https://app.getresolved.ai/api/v1/products \
  -H "Authorization: Bearer gr_..." \
  -H "Content-Type: application/json" \
  -d '{
    "name": "My App",
    "slug": "my-app"
  }'

Body

• name (required) — 1–200 characters
• slug (optional) — lowercase alphanumeric with hyphens. Auto-derived from name if omitted and auto-suffixed on collision.

Returns 201 with the created product, including its widget_key.

GET /products/{id}

curl https://app.getresolved.ai/api/v1/products/prd_123 \
  -H "Authorization: Bearer gr_..."

PATCH /products/{id}

Update an existing product.

curl -X PATCH https://app.getresolved.ai/api/v1/products/prd_123 \
  -H "Authorization: Bearer gr_..." \
  -H "Content-Type: application/json" \
  -d '{
    "name": "My App",
    "issue_prefix": "APP",
    "domain": "app.example.com"
  }'

Body

• name (optional) — 1–200 characters
• slug (optional) — lowercase alphanumeric with hyphens
• issue_prefix (optional) — 1–3 uppercase letters or digits (e.g. "APP"). Affects only newly created issues; existing shortcodes are immutable.
• widget_config (optional) — object, or null to clear
• domain (optional) — string, or null to clear