# How GetResolved works

> Channels, conversations, issues, and releases — a short tour.

GetResolved is built for early-stage builders who want to create apps *with* their users. It brings together multiple channels for talking to your user base, collecting feedback, supporting customer-driven building, and communicating changes back to users.

The tool integrates with your Slack — you're hanging out there anyway. Chat with your users in the most frictionless way.

## How it works

1. Create an account, workspace, and product.
2. Embed the chat widget in your app.
3. Integrate with Slack.
4. Start communicating with your users.
5. Create issues from conversations. GetResolved automatically avoids duplicate issues and links each conversation to the issue it came from.
6. Work on issues — fix bugs and ship new features.
7. When you're done, create a release and pick the issues that shipped in it.
8. GetResolved handles the communication back to the users who contributed to that release.

Every feature works through the UI or the [API](/docs/api/overview). [Claude Code integration](/docs/agentic-claude-code) is supported.